Privacy policy
Privacy Policy for Rasam
Effective Date: February 2, 2025
1. Introduction Welcome to Rasam! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, mobile application, and related services (collectively, the "Services"). By using Rasam, you consent to the practices described in this policy.
2. Information We Collect We collect the following types of information:
Personal Information: When you register, book services, or communicate with vendors, we may collect your name, email address, phone number, and payment details.
User-Generated Content: Photos, reviews, and messages shared on the platform.
Device and Usage Information: We collect data such as IP address, device type, operating system, app usage statistics, and log data.
Location Data: With your permission, we collect location data to enhance vendor recommendations and service availability.
3. How We Use Your Information We use the information collected for:
Facilitating vendor bookings and transactions.
Personalizing user experience and providing relevant recommendations.
Improving the security and functionality of the Services.
Sending notifications, updates, and marketing messages (you may opt-out at any time).
Complying with legal obligations and preventing fraud.
4. Data Sharing and Disclosure We do not sell your personal data. However, we may share your information with:
Vendors: To facilitate bookings and communication.
Service Providers: For payment processing, customer support, and analytics.
Legal Authorities: If required to comply with legal obligations or enforce our policies.
5. Data Retention We retain personal data as long as necessary to provide the Services and comply with legal obligations. You may request data deletion at any time by contacting us at info@bookrasam.com.
6. Security Measures We take reasonable precautions to protect your data from unauthorized access, loss, or misuse. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.
7. User Rights and Choices Depending on your location, you may have the right to:
Access, correct, or delete your personal data.
Object to data processing or request data portability.
Opt out of marketing communications.
